Privacy Policy — Immersive Mix Guide

 

Last updated: 29 May 2026

Immersive Mix Guide (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.

We operate as a digital‑only service based in the United Kingdom and do not maintain a physical office.

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1. Who We Are

 

Immersive Mix Guide

Digital‑only service

Email: support@immersivemixguide.com

We are the data controller for the personal information collected through this website.

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2. Information We Collect

 

We collect information in two ways:

• information you provide directly

• information collected automatically through our website infrastructure

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A. Information you provide directly

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1. Newsletter subscription

 

When you subscribe to our newsletter, we collect:

• email address

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2. Contact form

 

When you contact us, we collect:

• first name

• surname

• email address

• message content

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3. Forum account creation

 

When you create a forum account, we collect:

• first name

• surname

• email address

• username (if applicable)

• profile information (if provided)

• posts or messages you submit

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4. Donations

 

If you choose to make a donation through our website, your payment is processed securely by Wix Payments and/or PayPal. These providers collect and process your payment information directly. We do not receive or store your card number, bank details, PayPal login credentials, or other sensitive payment information.

We may receive limited information related to your donation, including:

• name

• email address

• donation amount

• transaction ID

• payment status

• optional message

This information is used for record‑keeping, confirming your donation, and complying with financial reporting obligations.

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B. Information collected automatically

 

When you visit our website, certain technical and security‑related data is collected automatically by Wix, Usercentrics, and Google reCAPTCHA. This may include:

• IP address

• browser type and version

• device type and operating system

• screen resolution

• pages visited and navigation path

• date and time of access

• referrer URL

• amount of data transferred

• internet service provider

• approximate geographic location

• device identifiers

• security and fraud‑prevention data

• consent preferences (via Usercentrics)

This information is necessary for security, site functionality, and compliance.

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3. Cookies and Similar Technologies

 

Our website uses cookies to ensure security, functionality, and reliable performance. We do not use analytics or advertising cookies.

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A. Essential cookies (no consent required)

 

These cookies are required for the website to function and are permitted under PECR.

Essential cookies include:

• Wix CMS cookies — core site functionality

• Wix Events cookies — infrastructure support

• Wix security cookies (e.g., XSRF‑TOKEN, hs, TS\*)

• Wix session cookies (e.g., svSession, bSession, SSR‑caching)

• Usercentrics cookies — store consent preferences

• Google reCAPTCHA cookies — protect forms from spam and abuse

These cookies do not track your browsing behaviour for analytics or advertising.

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B. Functional / third‑party cookies

 

Google Maps If Google Maps is embedded on the site, Google may collect:

• IP address

• device and browser information

• approximate location

• interaction data

If the map loads automatically, it may set cookies immediately. If it loads only after user interaction, cookies are set at that point.

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4. How We Use Your Information

 

We use your information to:

• operate and maintain the website

• provide access to the forum

• respond to enquiries

• process donations

• send newsletters (with your consent)

• ensure security and prevent fraud

• comply with legal and financial reporting obligations

• improve site stability and performance

We do not use your information for advertising or profiling.

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5. Lawful Bases for Processing

 

We process your information under the following lawful bases:

• Legitimate interests — operating the website, ensuring security, responding to messages, managing the forum, fraud prevention

• Consent — newsletter subscriptions and any optional information you choose to provide

• Contract — processing donations and providing related confirmations

• Legal obligation — financial reporting and storing consent records (Usercentrics)

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6. Sharing Your Information

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We do not sell your personal information.

We may share your information with trusted service providers who process data on our behalf:

• Wix.com Ltd. — hosting, CMS, infrastructure, payment processing

• PayPal (Europe) S.à r.l. et Cie, S.C.A. — payment processing

• Usercentrics GmbH — consent management

• Google LLC — reCAPTCHA and Maps

• Wix Events — event functionality (if used)

These providers are contractually required to protect your information.

We may also share information if required by law.

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7. Data Storage and Security

 

Your information is stored securely using Wix’s infrastructure. We implement reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

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8. Data Retention

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We retain your information only as long as necessary for the purposes described in this policy, or as required by law.

Examples:

• Contact form messages: retained until your enquiry is resolved

• Newsletter data: retained until you unsubscribe

• Forum data: retained while your account is active

• Donation records: retained as required by financial regulations

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9. Your Rights Under UK GDPR

 

You have the right to:

• access your personal data

• correct inaccurate information

• request deletion of your data

• object to certain types of processing

• withdraw consent (where applicable)

• request a copy of your data

To exercise these rights, contact: support@immersivemixguide.com

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10. International Transfers

 

Your data may be processed outside the UK (e.g., by Wix, PayPal, or Google). Where this occurs, appropriate safeguards such as Standard Contractual Clauses (SCCs) are used to protect your information.

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11. Updates to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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12. Contact Us

 

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 support@immersivemixguide.com